Terms of Service for DonLaPlume.com
Effective Date: January 07, 2026
Donald LaPlume (“we,” “us,” “our,” or “Donald LaPlume”) operates the website https://www.donlaplume.com (the “Website”) and provides business and executive coaching services, including the 90 Day Year Achievement Program, MEDDICC sales coaching and training, speaking engagements, keynotes, and related content (collectively, the “Services”).By accessing or using the Website or purchasing any Services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Website or Services.
1. Use of the Website
- You must be at least 18 years old to use the Website or Services.
- You agree to use the Website only for lawful purposes and in accordance with these Terms.
- Prohibited activities include: copying, distributing, or modifying content without permission; interfering with the Website’s functionality; or using automated systems to access the site excessively.
2. Intellectual Property
All content on the Website, including text, graphics, logos, programs (such as the 90 Day Year Achievement Program and MEDDICC materials), videos, and other materials, is owned by us or our licensors and protected by copyright, trademark, and other laws.You are granted a limited, non-transferable license to access and use the Website for personal, non-commercial purposes. No content may be reproduced, sold, or distributed without our written permission.
3. Services and Purchases
- Description: Services include coaching sessions, programs, training, digital or in-person offerings, and speaking engagements (including keynotes).
- Payments: All fees are in USD (or as specified).
- Refund Policy: Fees for most Services are non-refundable once payment is processed or services commence, except where explicitly stated at the time of purchase.
- Scheduling: Sessions and engagements must be scheduled in advance. Cancellations with less than 24 hours’ notice may forfeit the session or require full payment.
4. Keynotes and Speaking
EngagementsFees for keynotes, speaking engagements, and related appearances are non-refundable once the engagement is confirmed and the deposit (if applicable) or full payment has been received. In the event of cancellation by the client:
- More than 90 days prior to the event: Any deposit may be credited toward a future engagement (at our discretion).
- 90 days or fewer prior to the event: The full fee is due and non-refundable.
Travel expenses, if reimbursed separately, will be handled according to the specific agreement. We reserve the right to cancel or reschedule due to unforeseen circumstances (e.g., illness or force majeure), in which case fees will be refunded or credited.
5. Client Responsibilities
- You are responsible for your own progress and results from the Services.
- Coaching is not therapy, financial advice, legal advice, or medical treatment. We make no guarantees of specific outcomes.
- You agree to provide accurate information and participate fully.
6. Disclaimers and Limitation of Liability
- Services are provided “as is” without warranties of any kind.
- We are not liable for any indirect, incidental, or consequential damages arising from use of the Website or Services.
- Our total liability shall not exceed the amount paid by you for the Services in question.
Coaching results vary and depend on individual effort. Donald LaPlume is not a licensed therapist, attorney, or financial advisor.
7. Termination
We may terminate or suspend your access to the Website or Services at any time, without notice, for any reason, including violation of these Terms.
8. Governing Law
These Terms are governed by the laws of Sullivan County, the State of New Hampshire, United States, without regard to conflict of law principles.
9. Changes to Terms
We may update these Terms periodically. Changes will be posted here with an updated effective date. Continued use constitutes acceptance.
10. Contact Us
For questions about these Terms, contact:
Donald LaPlume
PO Box 508, Somersworth, NH 03878
Email: success@donlaplume.com
Phone: 603-304-6593